5 Ways to Improve Your Communication Skills
1. Never talk over people.
This demonstrates a real lack of respect. By talking over someone what you’re basically saying is “I don’t care what you’re saying—what I have to say is more important”.
2. Don’t finish other people’s sentences.
You might do this thinking it's helpful, however, it isn't. Research has shown by doing this you are dis-empowering the other person because you are taking control of the conversation, so bite your tongue!
If you want to show that you have really understood someone, then paraphrasing a great tool. All you do is repeat back to someone what they have just said before you comment yourself. Here’s an example: “So Tolu, what I’m hearing is that results are the number one objective for you right now and we need to find some fast solutions for you?”
4. Listen actively.
Focus on active listening instead of passive listening.The difference is that active listening means you engage and respond to the other person based on what they have said, passive listening is simply the act of listening with no response.
5. Maintain eye contact.
By looking the other person in the eye, you are proving that you’re interested in what they’re saying. This also keeps you focused and less distracted.